Policies, Procedures and Fact Sheets

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Management of Antisocial Behaviour Policy-NZ-WEB (pdf)

Housing Eligibility NZ WEB (pdf)

Starting a Tenancy Policy NZ WEB (pdf)

Rental Bond Policy NZ WEB (pdf)

Arrears and Debt Management Policy NZ WEB (pdf)

Occupancy and Absences Policy NZ WEB (pdf)

Ending Tenancy Policy NZ WEB (pdf)

Vehicle and Parking Policy NZ WEB (pdf)

Use of CCTV NZ WEB (pdf)

Privacy Policy NZ WEB (pdf)

Appeals Policy NZ Web (pdf)

External Complaint Handling Policy NZ WEB (pdf)

External Complaint Compliment and Feedback Handling Procedure NZ WEB (pdf)

Whistleblower Policy NZ (pdf)

Code of Conduct Policy NZ (pdf)